CUSTOMER INFORMATION
These launch policies explain how Brock & Brock Cereal plans to handle online orders. Final delivery timing and return instructions will be shown before live checkout is activated.
Available shipping methods, charges and estimated delivery dates will be displayed during checkout. Orders will receive a confirmation email and tracking information when shipped. Contact info@cerealonthego.com if tracking shows a delivery problem.
Because this is a food product, opened products cannot be returned. If an order arrives damaged, incorrect or missing, contact customer care promptly with the order number and clear photographs. Eligible replacements or refunds will be returned to the original payment method.
We collect the contact, delivery and order information needed to process purchases, provide support, prevent fraud and improve the store. Payment-card details are handled by our payment processor and are not stored by this website. We do not sell personal information. Privacy requests may be sent to legal@cerealonthego.com.
Prices, inventory and promotions may change. An order is accepted only after payment authorization and confirmation. We may cancel and refund orders affected by pricing errors, suspected fraud or unavailable inventory. Product imagery is illustrative; always review the shipped wrapper for final ingredients, allergens and nutrition information.
We want every customer to be able to use this store. If you encounter an accessibility barrier or need help placing an order, email info@cerealonthego.com and describe the page and assistance needed.
Policy questions: legal@cerealonthego.com.